/ Hong Kong West Kowloon Railway Station

Departure Procedures at Hong Kong West Kowloon Railway Station

The departure concourse is on B3 level of Hong Kong West Kowloon Railway Station. Both Hong Kong port and Mainland China port areas are set up at B3 departure level which allows one-stop clearance procedures for passengers to save their time that usually less 30 minutes, including health quarantine, immigration inspection and customs. The passengers must have valid China Mainland Visa.

When to arrive at Hong Kong West Kowloon Railway Station?

You need to arrive at the Station at lesat 1.5 hours before the train departure.

What do I need for check-in?

Your passport or identity card, train ticket, Chinese Visa or Home Return Permit.

Departure hall of Hong Kong West Kowloon Railway Station, Hong Kong West Kowloon high speed train station

Departure Proccess Guide

Step 1: Get to Hong Kong West Kowloon Railway Station by metro, bus, or taxi

Step 2: Show collection number and your passport to collect your train tickets at Ticket Counters or MTR self-service machine on Level B1.

Step 3: Ticket check and security check on B1, then descend to the Departure Concourse on Level B3  by elevator or lift.

Step 4: In the Departure Concourse on Level B3, complete both the Hong Kong and Mainland clearance procedures in one go as quickly as around 30 minutes, including health quarantine, immigration inspection and customs. Passengers must have a valid Chinese Visa.

Step 5: Find the boarding gate of your train, and wait for boarding in departure hall.

Step 6: The boarding gate will be opened 20 minutes prior to the departure time and will be closed 5 minutes prior to departure time. Follow the directions to the gates to Level B4 (Station platform), find the platform number of your train, and get aboard outbound train.

ticket check, Departure procedures at Hong Kong West Kowloon Railway Station, Hong Kong West Kowloon high speed train station

Health Quarantine  at Hong Kong West Kowloon Railway Station, Hong Kong West Kowloon high speed train station

boarding gate at Hong Kong West Kowloon Railway Station, Hong Kong West Kowloon high speed train station

Departure procedures at Hong Kong West Kowloon Railway Station, Hong Kong West Kowloon high speed train station

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