Hangzhou West Railway Station Guides
Officially put into operation on Sept 22 2022, Hangzhou West Railway Station (Chinese name 杭州西站, Hangzhou Xi Zhan) is located in Yuhang District, 23km northwest of downtown of Hangzhou. As an important transportation guarantee project for the 2022 Asian Games, this newly built Station connects Hangzhou Xiaoshan International Aiport directly by Metro line 19, and contributes to the railway transportation of Hangzhou, together with Hangzhou Station, Hangzhou East Station and Hangzhou South Station.
Hangzhou West Railway Station covers an area of 100,000 square meters, and has 11 island platforms, 20 railway tracks. One of the most remarkable designs of the West Station hub house is the "cloud Waiting Hall". The waiting hall is about 310 meters long from north to south, 230 meters wide from east to west, and 78 meters wide from the pillar-free space. The cross skylights on the roof float like clouds, and the light diffuses into the whole waiting hall as if from the clouds.
It is the terminal of the Hefei-Hangzhou High-speed Railway and Hangzhou-Wenzhou High-speed Railway. The station operates 19 pairs of passenger trains each day, including Hangzhou west to Hefei, Nanjing, Huangshan and Qiandaohu.
Station Layout
Hangzhou West Railway Station has 7 floors, 5 floors above ground, 2 floors under ground. The departures hall is on 4F. The platforms are on 3F, and arrivals are on 1F floor. The metro station is on B1
| 5F level | Sky garden, corridors, passenger service |
| 4F level | Entrance, drop-off areas, tickets offices, departures, waiting hall |
| 3F level | Platforms |
| 2F level | Quick Exit, outbound and city service department |
| 1F level | Arrivals, transportation center, bus station, taxi pick-up areas |
| B1 level | Metro station, parking lots |
| B2 level | Metro line 19 platfomrs |
Map and Location
Address: Cangqian Street, Yuhang District, Hangzhou, Zhejiang Province, China
How many railway stations in Hangzhou?
There are four railway stations in Hangzhou: Hangzhou Railway Station, Hangzhou East Railway Station, Hangzhou West Railway Station, and Hangzhou South Railway Station.
Hangzhou Railway Station is located in Shangcheng District, 2km southeast of Hangzhou downtown.
Hangzhou East Railway Station is located Jianggan District, 8km northeast of Hangzhou city centre.
Hangzhou West Railway Station is located Yuhang District, 23km northwest of Hangzhou city centre.
Hangzhou South Railway Station is located Xiaoshan District, 24km southeast of Hangzhou city centre.
Public Transportation
The public transports are included metro line 19, bus and taxi. Metro line 19 is mostly recommended, How to get to Hangzhou West Railway Station?
Metro line 19
Metro line 19 is mostly recommended public transport to get to or leave Hangzhou West Railway Station, including get to the downtown of Hangzhou, Hangzhou Xiaoshan International Airport
Metro station: B1 floor
The first metro train is at 06:04 and the last is at 23:15
Metro ticket price is RMB3-RMB10
Taxi
Taxi is one convenient and fast, but also the most expensive way to get to or leave Hangzhou West Railway Station.
Taxi drop-off areas are on the 4th floors, and pick-up areas are on 1st floor
Taxi Fee Standard
| Day(5:00~23:00) | Night(23:00~5:00) | |
|---|---|---|
| 0~3 km | RMB13 | RMB14 |
| 3.1km -10km | RMB2.5 per km | RMB3.25 per km |
| above 10km | RMB3.75 per km | RMB4.8 per km |
Bus
There are 6 bus routes to or pass Hangzhou West Railway Station
How to get to Hangzhou Xiaoshan International Airport (HGH)?
How to get to Hangzhou Xiaoshan International Airport (HGH) is located 51km eastsouth of Hangzhou West Railway Station. How to get to Hangzhou Xiaoshan Airport from Hangzhou West Railway Station, please click on here to get details.
Departures
Step 1: Get to Hangzhou West Railway Station by metro line 19, Taxi, Bus or Car 45 minutes before train departure.
Step 2: Go through Security Check and real-name ID check to enter departure Hall by showing passport.
Step 3: Find the Boarding Gate (Ticket Check Gate). The gate No. will be in the confirmation email we send to you.
Step 4: Have a seat near the gate to wait for check-in and boarding. The boarding gate will be opened 20 - 15 minutes prior to the departure time.
Step 5: Ticket check. Please show your passport and confirmation No. to station staff to check in. The boarding gate will be closed 5 minutes before the train departs
Step 6: Find the platform of your train.
Step 7: Board the train and find your seats. How to find your seats?
Ticket offices
3 offices are on 4F and 1 ticket office are on B1
Do you need to collect paper tickets?
Since Dec 2019, the electronic tickets have been available on most high-speed and bullet train routes from or to Hangzhou West Railway Station.
It means international travellers can show their passports, likes Chinese ID to check in and board the train directly, and don't need to collect the paper tickets at ticket office.
How to check in the train by E-ticket? Please click on here to get Guides.
If you still need to pick up paper tickets, please click on here to get Guides.
Arrivals
Step 1: After get off your train, follow direction signs to exits. And please show your passport and confirmation No.(or paper ticket) to station staff to check out.
Step 2: Leave Hangzhou West Railway Station by metro line 19, bus, taxi or car. Subway line 13 is the mostly recommended way.
