Ticket offices at Xian North Railway Station
There are 6 tickets offices in Xian North Railway Station. Three ticket offices are in departure hall on 2F, and two ticket offices are on 1F and one ticket office is on B1 floor.
Tickets office location at Xian North Railway Station
Do you need to collect train tickets?
Since Dec 2019, the electronic tickets have been available on most train routes from or to Xian North Railway Station.
It means international travellers can show their passports, likes Chinese ID to check in and board the train directly, and don't need to collect the printed tickets at ticket office.
How to check in the train by E-ticket? Please go here to get Guides.
How to collect printed tickets?
After you book your train on Chinaairlinetravel. We will send your one ticket confirmaion email, including the ticket collection number. Please get to the ticket office at Xian North Railway Station and show this number and your passport to collect your train's paper tickets 60 minutes prior to the departure time.
How long I can pick up the train tickets?
It depends on how many people are lining up, usually, less than 30 minutes.
If you meet emergency, you can try to ask the station staff to help you for collecting ticket.
If you need help, please show the following Chinese sentences to the station staff