Ticket offices at Beijing West Railway Station
There are 8 tickets offices at Beijing West Railway Station, 2 ticket offices near by North Square Exit on F1, 2 ticket offices near by South Square Exit on F1, 2 ticket offices near South and North entrance on F2, 1 Hong Kong Kowloon ticket office in departurr hall on F2, and 1 ticket office on B2.
Do you need to collect train tickets?
Since Dec 2019, the electronic tickets have been available on most train routes from or to Beijing West Railway Station.
It means international travellers can show their passports, likes Chinese ID to check in and board the train directly, and don't need to go to ticket office to collect the printed tickets anymore.
If you have train E-tickets, how to check in your train? Please go here to get Guides.
Train printed tickets to Hong Kong from Beijing West Station
But for the train routes to Hong Kong, the passengers still need to go to station ticket office to pick up the printed tickets, and then show the tickets to check in and board the train.
How to collect train tickets?
After you book your train on Chinaairlinetravel. We will send your one ticket confirmaion email, including the Collecting Ticket Number. Please get to the ticket office in Beijing West Railway Station to collect your train's paper tickets by this number and your passport 90 minutes prior to the departure time.
How long I can pick up the train tickets?
It depends on how many people are lining up, usually, less than 30 minutes.
If you meet emergency, you can try to ask the station staff to help you for collecting ticket.
If you need help, please show the following Chinese sentences to the station staff
Tickets office location at Beijing West Railway Station
When you get to Beijing West Railway Station by car or taxi at North Entrance or South Entrance, you can find the tiket office