Ticket offices at Beijing South Railway Station
There are 8 tickets office (ticket counters) at Beijing South Railway Station, 4 ticket offices in departure hall on first floor, and 4 ticket offices in transfer hall on B1 floor.
Do you need to collect train tickets?
Since Dec 2019, the electronic tickets have been available on most train routes from or to Beijing South Railway Station.
It means international travellers can show their passports, likes Chinese ID to check in and board the train directly, and don't need to collect the printed tickets at ticket office.
How to check in the train by E-ticket? Please go here to get Guides.
How to collect printed tickets?
If you still need the printed tickets, please get to the ticket office to collect your train's paper tickets by this number and your passport 60 minutes prior to the departure time.
How long I can pick up the train tickets?
It depends on how many people are lining up, usually, less than 30 minutes.
If you meet emergency, you can try to ask the station staff to help you for collecting ticket.
If you need help, please show the following Chinese sentences to the station staff
Tickets offices in Departure Hall
When you get to Beijing South Railway Station by car or taxi at East Entrance or West Entrance, you can find the tiket office in the departure hall after you go through the security
Tickets offices in Transfer Hall
When you get to Beijing South Railway Station by metro line 4, metro line 14 or bus, you can find the tiket office in the transfer hall after you go through the security