Ticket offices at Beijing South Railway Station

There are 8 tickets office (ticket counters) at Beijing South Railway Station, 4 ticket offices in departure hall on first floor, and 4 ticket offices in transfer hall on B1 floor.

Do you need to collect paper tickets?

Since Dec 2019, the electronic tickets have been available on most train routes from or to Beijing South Railway Station.

It means international travellers can show their passports, likes Chinese ID to check in and board the train directly, and don't need to collect the paper tickets at ticket office.

How to check in the train by E-ticket? Please click on here to get Guides.

How to collect paper tickets?

If you still need the paper tickets, please get to the ticket office to collect your train's paper tickets by this number and your passport 60 minutes prior to the departure time.

How long I can pick up the paper tickets?

It depends on how many people are lining up, usually, less than 30 minutes.

If you meet emergency, you can try to ask the station staff to help you for collecting ticket.

Ticket office of Beijing South Railway Station, Beijing Nan high speed train station

Usefull Sentences

If you need help, please show the following Chinese sentences to the station staff

Question in Chinese to pick up, change or cancel ticket at Beijing South Railway Station

Tickets offices in Departure Hall

When you get to Beijing South Railway Station by car or taxi at East Entrance or West Entrance, you can find the tiket office in the departure hall after you go through the security

Ticket offices at Beijing South Railway Station, departure hall

Tickets offices in Transfer Hall

When you get to Beijing South Railway Station by metro line 4, metro line 14 or bus, you can find the tiket office in the transfer hall after you go through the security

Ticket offices at Beijing South Railway Station, transfer hall