Shanghai Pudong Airport (PVG) luggage services

Shanghai Pudong International Airport(PVG) luggage services are included left luggage, baggage inquiry, baggage wrapping, luggage tracking, luggage delivery, lost & found

Baggage Storage in Terminal 1

Service: Passengers can leave their luggage there for 2 months at most

Location: Between Gage 4 - 5 in the Departures Hall

Hours: 06:00-23:00

Location: Between Gate 6 - 7 in the Arrivals Hall

Hours: 06:00-24:00

Tel:（+86)4008791617, (+86) 21-6834503

Procedure: Passengers shall provide valid certificates to apply for luggage storage and claim service. Security staff will check items using X-ray devices. Except for oversized items, ordinary luggage is stored in computer-controlled cabinets. The whole procedure is monitored.

Baggage Storage in Terminal 2

Service: Passengers can leave their luggage there for 2 months at most

Location: Near Island A in the Departures Hall

Hours: 06:00-23:00

Location: Near the exit of International, HK-Macao-Taiwan Arrivals in the Arrivals Hall

Hours: 06:00-24:00

Tel:（+86)4008791617, (+86) 21-68345035

Procedure:Passengers shall provide valid certificates to apply for luggage storage andclaim service. Security staff will check items using X-ray devices. Except foroversized items, ordinary luggage is stored in computer-controlled cabinets.The whole procedure is monitored.

Lost & Found in Terminal 1

Services: Lost property registration, enquiry, and retrieval services in the terminal

Hours: 06:00-23:00

Location: Between Gate 8 and 9 in the reception area of Arrivals Hall

Tel: +86 21-68340096, +86 21-68340417

E-mail: lostandfound@shairport.com

Procedure:

1. Passengers can pick their lost items up with valid certificates, providing information including the lost property's name, characteristics, lost date and spot.

2. Owners of lost property can also entrust others to claim lost articles. The person entrusted is required to show an owner entrustment form including names of the lost property and the person entrusted, together with copies of the owners' valid documents, and their own valid documents and copies. The valid documents referto ID card, passport, military officers' card and soldiers' card.

The service is unavailable at Pudong T2 Terminal.