/ Back to Shanghai Pudong Airport

Shanghai Pudong Airport (PVG) Departures Guide

In Terminal 1, domestic and international departures are both on 3rd floor

In Terminal 2, domestic departures are on 2nd and 3rd floor, and international departures are on 3rd floor.

In Satellite Terminal S1, domestic waiting and boarding halls are on 2nd floor, and international waiting and boarding halls are on 3rd floor.

In Satellite Terminal S2, domestic waiting and boarding halls are on 1st and 2nd floor, and international waiting and boarding halls are 1st and 3rd floor.

check-in counter at Shanghai Pudong Airport, PVG airport

Domestic Departure Procedure

Step 1: Confirming Terminal Building and Check-in counter.

A. Please confirm the terminal building with the airport or the airline you fly with in advance.

B. Please check flight information screens for the check-in counter of your flight and other information before you check in.

Step 2: Check in and checked Luggage.

Please check in at the corresponding check-in counter with flight ticket and valid ID; check your luggage and obtain boarding pass.

For smooth boarding, it is recommended that passengers arrive at their terminal 2 hours before departure, and Check-in service closes 45 minutes prior to departure.

Total weight of carry-on luggage should be within 5kg. The size of each luggage should be within 20 x 40 x 55cm. (Be aware that some airlines may have their own size or weight restrictions.) If the luggage fits in the hand luggage measuring container on the security checkpoint, it can be carried along with the passenger. Otherwise, it needs to be checked.

Restrictions on Free Check-in Luggage: First Class—40kg; Business Class—30kg; Economy Class—20kg.

Step 3: Security Check.

Please make sure that your boarding pass, flight ticket and passport are ready for security checks. You are required to pass through the security gate, while your carry-on luggage has to go through X-ray checks for flight safety.

Step 4: Waiting & Boarding.

After security check, you can go to the corresponding lounge in accordance with the boarding gate indicated in your boarding pass. The boarding gate will be closed 10 minutes prior to the departure.

check-in counter at Shanghai Pudong Airport, PVG airport

International, HK-Macao-Taiwan Departures Procedure

Step 1: Confirming Terminal Building and Check-in counter.

A. Please confirm the terminal building with the airport or the airline you fly with in advance.

B. Please check flight information screens for the check-in counter of your flight and other information before you check in.

Step 2: Check in and checked Luggage.

Please check in at the corresponding check-in counter with flight ticket and valid ID; check your luggage and obtain boarding pass.

For smooth boarding, it is recommended that passengers arrive at their terminal 2h before departure, and Check-in service closes 50 minutes prior to departure.

Step 3: Joint Inspection, Including Customs Inspecation, Health Qurantine, Immigration Inspection

Step 4: Security Check

Please make sure that your boarding pass, flight ticket and passport are ready for security checks. You are required to pass through the security gate, while your carry-on luggage has to go through X-ray checks for flight safety.

Step 5: Wating and Boarding

After Security Check, you can go to the corresponding waiting lounge in accordance with the boarding gate indicated in your boarding pass.

As the boarding generally starts 30 minutes or more before the takeoff, please pay attention to the broadcasting and flight information screen. Please get the boarding pass ready and show it to the personnel when boarding.

Departures and Arrivals Map of Terminal 1

Terminal 1, Departures and Arrivals map Shanghai Pudong Airport, PVG Airport Map

Departures and Arrivals Map of Terminal 2

Terminal 2, Departures and Arrivals map at Shanghai Pudong Airport, PVG Airport Map

International Departure Tips

1. Which outgoing passengers need to fill in the Customs Declaration?

Passengers who carry personnel objects necessary for journey that shall be re-immigrated, including camera, portable radio / recorder, miniature camera, portable video camera and portable word processor, etc

Passengers who do not carry the original articles required for re-emigration, or passengers whose immigrated objects, which are temporarily duty free, are not Customs cleared;

Passengers who do not have necessary Exit Permit for carried foreign currency, as well as gold, silver and its products, or passengers who carry these items that exceed the amount limit for this entry declaration;

Passengers who carry RMB cash over RMB6,000;

Passengers who carry cultural relics;

Passengers who carry cargo or samples of goods;

Passengers whose carried articles exceed the value limit, quantity limit or other limits stipulated by China Customs;

Passengers who carry animals, plants and their products, which are controlled under China Quarantine Code, or other objects that must be inspected and Customs cleared.

2. Which items are prohibited for immigration and emigration?

Items forbidden for entry:

All kinds of weapons, imitative weapons, ammunition and explosive objects;

Spurious currency and feigned marketable securities;

Print, film, photo, disk, movie, tape, videotape, videodisc, laser disk, computer storage medium and other objects, which are harmful to Chinese politics, economy, culture and morality;

Various acrid poison;

Opium, morphine, diamorphine, bhang, as well as other dope and psychoactive drug that may cause addiction;

Foodstuff, medicine or other objects, which are from epidemic areas and harmful to human and animal's health, or other pestiferous ones.

Foodstuff, medicine or other objects, which are from epidemic areas and harmful to human and animal's health, or other pestiferous ones.

Items forbidden for exit:

All the objects included in the range of forbidden items for entry;

Manuscript, print, film, photo, disk, movie, tape, videotape, videodisc, laser disk, computer storage medium and other objects, which are related to state secrets;

Valuable cultural relics, and other cultural relics forbidden for exit;

Endangered and precious animals and plants (their specimen included), as well as their seeds and progenitive materials.

3. Do you know the following restrictive provisions for check-in baggage?

Domestic flight: Total weight should be no more than 5kg. The size of each luggage should be no more than 20 x 40 x 55cm.

International flight: Total weight should be no more than 7kg (Some Airlines have their own special limits). The size of each luggage should be no more than 20 x 40 x 55cm (The sum of length, width and height should be no more than 115cm).Please note: The above are general provisions and different Airlines may have their own standards. Please check your flight tickets for specific information.

4. Which items are permitted in check-in baggage, but forbidden in carry-on luggage?

Besides any items prohibited in hand luggage or check-in bags, any of the other sharp objects that are harmful to aviation safety, such as: Household knives, including kitchen knives, clippers, big fruit knives and razors, etc.; Professional knives, including surgical knives, sticking knives and gravers, etc.; Knives, spears and swords, etc., which are used for literary performance; Axes, chisels, hammers, awls, sharpened sticks, sticks with sharp nails and alpenstocks; Other sharp objects and blunt items harmful to aviation safety.

5. Which items are prohibited in carry-on luggage or check-in baggage?

Firearms, and mechanical appliances used for army or police;

Explosive objects;

Controlled cutters;

Combustible or detonable objects;

Toxic or harmful objects;

Corrosive objects;

Radioactive objects;

Other objects harmful to aviation safety, such as ferromagnetic objects and objects with strong pungent odour;

Other items forbidden for carry-on / transportation as per National Laws and Codes.

6. Do you know the following provisions for liquid items in carry-on luggage?

Each passenger is allowed to carry 2 (two) bottles (no more than 500ml each) of liquid items maximum for each flight, including carbonate drink, mineral water, tea, milk, yoghourt and fruit juice, etc., and these liquid items cannot be carried in hand baggage until they are verified. In addition, those left items must be carried as check-in luggage.

Liquor (in bottle or tin) is prohibited in passenger's carry-on luggage, but maximum 2 (two) bottles (1kg) can be carried in each passenger's check-in baggage for each flight, and the packaging of the liquor must meet the provisions of CAAC for transportation.

Any liquid items in carry-on luggage for special purposes, such as liquid medicine for patient and drink for infant,

7. Do you know which carry-on household goods are limited and the quantity limitation?

  Items Limit
Spirit Spirit 2 kilo(well - packed)
Daily necess- ities Hair jelly, Collar cleaner One bottle (350ml) The accumul- ative amount should be under 1000ml or one kilo
Mousse, Polisher One bottle (350ml)
Perfume 500ml
Pesticide One bottle (350ml)
Air refresher One bottle (350ml)
Other daily necessities with explosive substance    
Lighter ( filled with combustible air and fuel oil ) Five
Safe match sticks Five boxes

8. Do you know the telephone numbers for enquiry or claim?

Do you know the telephone numbers for enquiry or claim?

Please call: (+86) 21-96990

Departures, Arrivals and Transfers

Have a question

Top flight routes from Shanghai