How to read China train tickets: eTickets and paper tickets

E-tickets

Since Jan 2023, the train electronic tickets have been available on most rail routes, including from / to Hong Kong West Kowloon Railway Station.

It means international travellers can show their passports, likes Chinese ID to check in and board the train directly, and don't need to go to ticket office to collect train tickets anymore.

How to use passport and e-ticket to check in and board your train? Please click here.

Paper tickets

If the passengers still need the paper tickets, they can go to station ticket office 70 minutes prior to the departure, and then show passport and the confirmation number to pick up the tickets. The confirmation number will be in the our confirmation email

The paper tickets are included one train ticket without seat and boarding gate (ticket check) information, and one printed receipt (ticket notice) with seat and boarding gate (ticket check) information as below.

Train ticket is different from air ticket, Main of train information, including station, date, boarding gate, seat class, is printed in Chinese and pinyin, not English.