Passenger Service at Beijing Daxing Airport(PKX)
Beijing Daxing International Airport(PKX) passenger service are included left luggage, post office, bank, medical, foreign exchange, lost & found, enquiry, dressing rooms, nursing room.
Complaints & Suggestions
Hotline: （86）10-96158
Email: service@bdia.com.cn
Service time: 24 hours
Lost & Found
They provide passengers who have lost their belongings in the terminal with 24-hour lost object receiving and returning service.
Locations: Lost and Found Office in the west of the reception hall on the second floor
Hotline: (86)-10-96158
Service time: 24 hours
Telecom office
China Mobile service location: Public area (domestic check-in hall) on the third floor
Roamingman WiFi rental Service location: International departure lounge on the third floor/international arrival hall on the first floor
Medical Aid
The emergency room and station are suitable for daily reception and can provide pre-hospital care to passengers and staff.
Tel: (86) 10-81682120
Service Locations:
Daxing Airport has 5 first aid rooms and 1 first aid station. Passengers can go there as needed.v
1.Before security check (2 emergency rooms): located on the southeast side of gate 20 on the first floor and on the east side of security check on the west side of the third floor respectively.
2.After domestic security check (2 emergency rooms): they are located near the northeast corridor, D60 Boarding Gate and the southwest corridor, B37 Boarding Gate respectively.
3. After international security check (1 emergency room): located on the south side of the international duty-free zone.
Post and Express
China Post
Service time: 9:00-17:00
Service location: Public area (international arrival hall) on the first floor
YTO Express
Service hotline: (86) 95554
Service time: 07:00-21:00
Service location:
Public area (domestic arrival hall) on the second floor
Public area (domestic check-in hall) on the third floor
Jingdong Express
Service time: 06:00-21:00
Service location:
Public area (domestic arrival hall) on the second floor
Public area (domestic check-in hall) on the third floor
Bank and Foreign Exchange
ICE Currency Exchange
Service location: Public area [check-in hall] on the fourth floor
Bank of China
Service time: 10:00-16:00
Service location: East of public area on the fourth floor
Industrial and Commercial Bank of China（ICBC）
Service time: 10:00-16:00
Service location: West of public area on the fourth floor
The Agricultural Bank of China
Service time: 10:00-14:00
Service location: Public area on the third floor
Accessible Restroom
There is bathroom in every area of the terminal。 Besides most of the bathrooms, there is a unisex accessible bathroom. It is an independent room, equipped with sitting toilet, lower sink, a counter for your belongings, clothes hook, lower hand drier, safety armrest and emergency caller. It is suitable for passengers with special needs; its unisex design also offers convenience for passengers under the company of an opposite gender. There is a "friendly" toilet equipped with safety armrest at both male and female bathroom.
Baby Care Lounge
There are five mother and child departure lounges, four in the domestic terminal and one in the international terminal, providing baby care products and electric appliances for dissolving milk powder, heating complementary food, sterilizing and chilling. This area is for private lactation, baby sleeping, baby caring, cleaning, wash basin for children, heating complementary food for babies, dissolving milk powder, food freezing, family waiting area and other comprehensive function.
Service location: Mother and child domestic departure lounges are separately set in the middle of corridor A, B, C and D, which is near to the boarding gate A11, B22, C41 and D61. Mother and child international departure lounge is located in the east of the entrance of the corridor
Service time: 6:00-23:00
Children's Playground
Service introduction: Listen! To the cheerful voices in the sky. This is an integrated design of space equipped with slides with wings and clouds. There are trampolines, trumpets as well as seats for accompanying parents. It can bring children the joy of "jumping into the sky". Children only over 3 years old are permitted to climb and slide.
Service location: Near the A corridor, A10 Boarding Gate.
Service time: 24 hours.
Wheelchair service
Wheelchair leasing service: it is offered to the passengers who cannot move freely.
Passengers can apply for an appointment online or call 010-96158 hotline 24 hours in advance.
Baby carriage leasing
Beijing Daxing International Airport offers free baby carriage leasing services for passengers or families with babies.
Passengers can apply for an appointment online or call 010-96158 hotline 24 hours in advance.
Terminal and Map
- Beijing Daxing Airport
- Terminal Guides
- Airport Map
- Layout Map
