Xi'an Xian'yang Airport(XIY) Passenger Service

Shenzhen Baoan Airport(XIY) passenger services are included enquires, post, bank, medical, Infant Care Room, Currency Exchange, lost & found, children park, Smart charging station, Car Rental and WIFI

Inquiries Counter

Service time: 06:00 -Last flight

Location:
Terminal 3
Departures hall on 2nd floor, between Gate 323 and 324
Terminal 2
1, Departures hall, opposite security control
2, Arrivals, next to Exit 2

Service Hotlines:(+86) 29-96788

Lost and Found

Location:

T2, level 2, departures hall, next to Check-in Counter 1

T3, level 2, departures Hall, next to oversized baggage check-in

Business hours: 09:30 – 18:00

Phone number: (86) 29-88796107(T2), 88796675(T3)

Luggage Left

Location:

Departures hall, floor 2, Terminal 2

Phone number: (86) 29-88796107

Departures hall, floor 2, Terminal 3

Phone number: (86) 29-88796675, 88790582

Baggage Inquiries

Location:

T2, restricted area in the arrival hall, 1st floor

T3, restricted area in the arrival hall, 1st floor

Business hours: 06:00 – 24:00

Domestic:
China Eastern Airlines: (+86)-29-89677121, Hainan Airlines, (+86)-29-88797804, Other：(+86)-29-88796184/85 (T2), (+86)-29-88796372(T3)
International:
(+86)-29-88796541 (T3)

Medical Services

Location:

T2, level 2, departures hall, next to Check-in Counter 1

T3, level 2, departures Hall, the right of the security entrance

Business hours: 24 hours

Phone number: (86) 29-88796120 (T2,1F), 88796239 (T2,2F)

Police Station

Location:

T2, level 1, arrival hall, opposite Exit 3

T3, level 2, departures Hall, next to VIP security channel. Level 1, arrival hall, near Exit 315

Business hours: 24 hours

Phone number: (86) 29 88796219

Currency Exchange

Location: T3, level 1, international arrival hall

Business hours: 07:30-21:30

Bank ATM

departures Hall, floor 2, terminal 1

near Gate 224, departures Hall, floor 2, terminal 2

near Gate 322, departures Hall, floor 2, terminal 3

in Ground transportation center

Luggage Packing

Location:

T2, level 2, departures hall, at every terminal entrance

T3, level 2, departures Hall, at every terminal entrance

Business hours: 06:00 – 23:00

Phone number: (86) 29-88796107, 88796675

Service Rates:Packing Rate List