Cancellation and Change Policy
What is the ticket refund rules of Chinaairlinetravel.com?
There is no charge for canceling or changing tickets that have not yet been issued (except for group tickets with a prepaid deposit). If tickets that have already been issued, thers is a cancellation fee or change fee that is Airlines Cancellation Fee or Change Fee + Chinairlinetravel.com handing charge USD8
What is the Cancellation Fee or Change Fee of Airlines In China?
| Airlines | Airfar
of your ticket |
Cancellation
Fee / per ticket |
Change Fee /
per ticket , Change to same class |
|---|---|---|---|
| Air China | First, Business Class
and Economy Class |
Free charges if the cancellation is processed at least 4 hours prior to departure 10% of fare charge if the cancellation is processed within 4 hours or after departure. |
Free charges if the change is processed at least 4 hours prior to departure 5% of fare charge if the change is processed within 4 hours of departure or after departure |
Economy Class with 10%-23% discount
|
10% of fare charge if the cancellation is processed at least 2 hours prior to departure 20% of fare charge if the cancellation is processed within 2 hours or after departure. |
Free charges if the change is processed at least 2 hours prior to departure 10% of fare charge if the change is processed within 2 hours of departure or after departure |
|
| Economy with 30%-60% discount |
30% of fare charge if the cancellation is processed at least 2 hours prior to departure 40% of fare charge if the cancellation is processed within 2 hours or after departure. |
20% of fare charge if the change is processed at least 2 hours prior to departure 30% of fare charge if the change is processed within 2 hours of departure or after departure |
|
| China Southern Airlines | First and Business Class |
Free charges if the cancellation is processed at least 2 hours prior to departure 10% of fare charge if the cancellation is processed within 2 hours or after departure |
Free charges if the cancellation is processed at least 2 hours prior to departure 5% of fare charge if the cancellation is processed within 2 hours or after departure |
Economy Class, Economy Class with 10%-20% discount |
5% of the airfare before the flight departure time / 10% of the airfare after the flight departure time |
free of charge before the flight departure time / 5% of the airfare after the flight departure time |
|
Economy Class with 25%-40% discount |
20% of the airfare |
10% of the airfare |
|
Economy Class with 41%-55% discount |
50% of the airfare |
20% of the airfare . |
|
Economy Class with 56%-60% discount |
Non-refundable |
Non-refundable |
|
| China Eastern Airlines | First and Business Class
|
Free |
Free |
Economy Class |
Free |
Free |
|
Economy Class with 10%-20%
discount |
5% of the airfare |
Free |
|
Economy Class with 21%-35%
discount |
10% of the airfare |
Free |
|
Economy Class with 40%-45%
discount |
20% of the airfare |
||
Economy Class with 46%-60%
discount |
50% of the airfare |
5% of the full airfare
of Economy Class price |
|
| Xiamen Airlines | First, Business and Economy Class |
5% of the airfare |
Free |
Economy Class with 10%-20% discount |
10% of the airfare |
Free |
|
Economy Class with 25%-45% discount |
20% of the airfare |
Free |
|
Economy Class with 50%-60% discount |
30% of the airfare |
20% of the airfare |
|
| Hainan Airlines /Grand China Air / CHINA DRAGON / TIANJIN AIRLINES / Lucky Air | First and Business Class
|
Free |
Free |
Economy Class |
5% of the airfare |
Free |
|
Economy Class with 10%-20%
discount |
10% of the airfare |
||
Economy Class with 30-50%
discount |
20% of the airfare |
10% of the airfare |
|
Economy Class with 55%-60%
discount |
50% of the airfare |
20% of the airfare |
|
| Shanghai Airlines | First, Business Class and Economy Class |
Free |
Free |
Economy Class with 10%-20% discount |
5% of the airfare |
Free |
|
Economy Class with 25%-30% discount |
10% of the airfare |
The first time is free, the second time,
10% of the airfare |
|
Economy Class with 35%-45% discount |
20% of the airfare |
The first time is free, the second time,
10% of the airfare |
|
Economy Class with 50%-60% discount |
50% of the airfare |
5% of the full airfare of Economy Class
ticket |
|
| Shandong Airlines | First, Business Class
|
Free |
Free |
and Economy Class, Economy Class with 10%-20%
discount |
5% of the airfare |
Free |
|
Economy Class with 25%-40%
discount |
10% of the airfare |
Free of charge for the first change |
|
Economy Class with 42%-60%
discount |
30% of the airfare |
20% of the airfare |
|
| Shenzhen Airlines | First, Business Class, Economy Class and Economy Classwith 10%-15% discount |
5% of the airfare |
Free of charge |
Economy Class with 20%-25% discount |
10% of the airfare |
Free of charge for the first change |
|
Economy Class with 30%-60% discount |
30% of the airfare |
20% of the airfare |
|
| Sichuan Airlines | First and Business Class
|
free |
Free |
Economy Class, and Economy
Class with 10%-15% discount |
5% of the airfare |
Free |
|
Economy Class with 20%-40%
discount |
10% of the airfare |
10% of the airfare |
|
Economy
Class with 45%-60% discount |
30% of the airfare |
20% of the airfare |
|
| Okay Airways | First , Business and Economy
Class |
5% of the airfare |
The first time is free, the second time,
5% of the airfare |
Economy Class with 10%-30%
discount |
10% of the airfare |
||
Economy Class with 35%-50%
discount |
20% of the airfare |
||
Economy Class with 55%-60%
discount |
50% of the airfare |
||
| Juneyao Airlines | First Class, Economy
Class |
5% of the airfare |
Free |
, and Economy Class with 5%-10% discount |
10% of the airfare |
Free of charge for the first change |
|
Economy
Class with 15%-40% discount |
20% of the airfare |
Free of charge for the first change |
|
Economy
Class with 45%-60% discount |
50% of the airfare |
the tickets can not be changed |
| Chengdu Airlines | First and Business Class |
Free |
free |
|---|---|---|---|
Economy Class |
5% of the airfare |
free |
|
Economy Class with 10%-15% discount |
5% of the airfare |
free |
|
Economy Class with 20%-40% discount |
20% of the airfare |
10% of the airfare |
|
Economy Class with 45%-60% discount |
30% of the airfare |
20% of the airfare . |
|
| Deer Air | Economy Class |
5% of the airfare |
Free |
Economy Class with 10%-25%
discount |
10% of the airfare |
Free |
|
Economy Class with 30%-40%
discount |
20% of the airfare |
Free |
|
Economy Class with 45%-60%
discount |
30% of the airfare |
Free |
How do I change or cancel my airline ticket?
If you would like to change or cancell your flight, please contact your flight operator or send email to postmaster@chinaairlinetravel.com as soon as possible. Changes will be made depending on the type of ticket that was purchased and the seat availability.