Cancellation and Change Policy
What is the ticket refund rules of Chinaairlinetravel.com?
There is no charge for canceling or changing tickets that have not yet been issued (except for group tickets with a prepaid deposit). For tickets that have already been issued, thers is a cancellation fee or change fee that is Chinairlinetravel.com handing charge USD5 + Airlines Cancellation Fee or Change Fee
What is the Cancellation Fee or Change Fee of Airlines In China?
The following airfare is excluded:
a. Domestic airport Tax - USD7.5
b. Jet fuel surcharge - equal or more than 800KM: USD22, less than 800KM: USD 12
c. Booking service charges - USD 10
| Airlines | Airfar of your ticket |
Cancellation Fee / per ticket |
Change Fee / per ticket , Change to same class |
|---|---|---|---|
| Air China | First and Business Class |
Free |
Free |
Economy Class |
5% of the airfare |
Free |
|
| Economy Class with 10%-20% discount |
5% of the airfare |
Free |
|
Economy Class with 25%-40% discount |
10% of the airfare |
The first time is free, the second time, 10% of the airfare |
|
Economy Class with 50%-60% discount |
30% of the airfare |
20% of the airfare |
|
| China Southern Airlines | First and Business Class |
Free |
free |
Economy Class |
5% of the airfare |
free |
|
Economy Class with 10%-30% discount |
10% of the airfare |
free |
|
Economy Class with 35%-40% discount |
20% of the airfare |
10% of the airfare |
|
Economy Class with 50%-55% discount |
50% of the airfare |
20% of the airfare |
|
Economy Class with 60% - 70% discount |
Flight over 800 miles, refund USD29.5 only, Less than 800 miles, refund USD 19.5 only. |
Flight over 800 miles, refund USD29.5 only. Less than 800 miles, refund USD 19.5 only. |
|
| China Eastern Airlines | First and Business Class |
5% of the airfare |
Free |
Economy Class |
5% of the airfare |
Free |
|
Economy Class with 10%-20% discount |
10% of the airfare |
Free |
|
Economy Class with 25%-40% discount |
20% of the airfare |
Free |
|
Economy Class with 50%-65% discount |
50% of the airfare |
50% of the full airfare of Economy Class ticket |
|
| Xiamen Airlines | First and Economy Class |
5% of the airfare |
Free |
Economy Class with 10%-20% discount |
10% of the airfare |
The first time is free, the second time, 5% of the airfare |
|
Economy Class with 25%-45% discount |
20% of the airfare |
The first time is free, the second time, 10% of the airfare |
|
Economy Class with 50%-60% discount |
50% of the airfare |
20% of the airfare |
|
| Hainan Airlines /Grand China Air / CHINA DRAGON / WEST CHINA | First and Business Class |
Free |
Free |
Economy Class |
5% of the airfare |
||
Economy Class with 10%-30% discount |
10% of the airfare |
||
Economy Class with 40% discount |
10% of the airfare |
||
Economy Class with 50%-60% discount |
30% of the airfare |
||
| Shanghai Airlines | First and Business Class |
Free |
Free |
Economy Class, and Economy Class with 10%-20% discount |
5% of the airfare |
The first time is free, the second time, 5% of the airfare |
|
Economy Class with 25%-30% discount |
10% of the airfare |
||
Economy Class with 35%-45% discount |
20% of the airfare |
||
Economy Class with 50%-60% discount |
30% of the airfare |
30% of the airfare |
|
| Shandong Airlines | First, Business Class and Economy Class |
5% of the airfare |
Free |
Economy Class with 10%-20% discount |
10% of the airfare |
5% of the airfare |
|
Economy Class with 25%-40% discount |
20% of the airfare |
10% of the airfare |
|
Economy Class with 45%-70% discount |
50% of the airfare |
20% of the airfare |
|
| Shenzhen Airlines | First and Business Class |
5% of the airfare |
Free |
Economy Class with 10%-20% discount |
5% of the airfare |
||
Economy Class with 25%-40% discount |
5% of the airfare |
||
Economy Class with 45%-60% discount |
30% of the airfare |
||
| Sichuan Airlines | First and Business Class |
free |
Free |
Economy Class, and Economy Class with 10%-20% discount |
5% of the airfare |
Free |
|
Economy Class with 25%-40% discount |
10% of the airfare |
The first time is free, the second time, 10% of the airfare |
|
Economy Class with 45%-60% discount |
50% of the airfare |
20% of the airfare |
|
Economy Class with 65%-75% discount |
No refund |
30% of the airfare |
|
| East Star Airlines | First , Business and Economy Class |
Free |
20% of the airfare |
Economy Class with 10%-30% discount |
10% of the airfare |
||
Economy Class with 35%-50% discount |
20% of the airfare |
||
Economy Class with 55%-80% discount |
50% of the airfare |
||
| Juneyao Airlines | First Class |
Free |
Free |
Economy Class, and Economy Class with 10%-20% discount |
5% of the airfare |
5% of the airfare |
|
Economy Class with 25%-45% discount |
10% of the airfare |
10% of the airfare |
|
Economy Class with 50%-60% discount |
30% of the airfare |
30% of the airfare |
|
Economy Class with 65%-75% discount |
50% of the airfare |
50% of the airfare |
How do I change or cancel my airline ticket?
If you would like to change or cancell your flight, please contact your flight operator or send email to postmaster@chinaairlinetravel.com as soon as possible. Changes will be made depending on the type of ticket that was purchased and the seat availability.