Shenzhen Airport Service facilities

Commercial Center
Provide the service of typewriting, copying, checking for small luggage, lost and found
Location: Opposite of No.3 door on the first floor of Terminal A; opposite of No.4 door on the first floor of Terminal B
Phone of Terminal A:86-755-27776789-2704
Phone of Terminal B:86-755-27776789-2663
 
Police office
Location: The janitor's room of police office of the terminal is situated beside the security inspection passage on the second floor of Terminal A.
Call the police:86-755-27776152
 
Medical facilities
Dispensary of the terminal 
 86-755-27776120 、27776789-2391
Register room of first aid center   86-755-27776789-2392
Pharmacy of first aid center   86-755-27776789-2393
Airport China International Aid Company   86-755-27776909、 27776919 、27770999 、27776789-2399
 
Banks
In the terminals of Shenzhen International Airport there are some financing units of Construction Bank of China, Industrial and Commercial Bank of China, Bank of China, to make the passengers conveniently transact the financing businesses.
Banks   Service time  Address
 Office  Savings
 Ordinary times  Holiday

Construction Bank of China
Savings Bank of the terminals

  8:30-12:00
  14:00-17:00

  8:30-17:00

9:00-15:30  Second floor of Terminal B
Automatic Teller Machine of Construction Bank of China
Industrial and Commercial Bank of China 
 24-hour self-service banking       Second floor of Terminal A and Terminal B

ATM of Industrial and Commercial Bank of China
Bank of China

 24-hour self-service banking  First floor of Terminal A
ATM of Bank of China   24-hour self-service banking  Second floor of Terminal A
 
Parking lot
Charges standards of the parking lot of Shenzhen Airport:
Free of charge within 15 minutes; 10 Yuan/car within the first one hour every time, additional 2 Yuan/car shall be charged for each exceeding hour (if less than one hour, calculated as one hour), the highest charge is 50 Yuan per day (charges hour: 0:00-24:00).
Contact:86-755-27519786(parking lot of Terminal A)、86-755-27519739(parking lot of Terminal B) 、86-755-27519729(on duty at night)
 
Catering
Both the Chinese restaurants and Western restaurants are provided in both Terminal A and Terminal B of Shenzhen International Airport to provide the passengers with Chinese meals and fast foods.
Cuiyuan Restaurant, Window of the World Restaurant: situated in the vestibules of Terminal A and Terminal B.
Golden Unicorn Restaurant: located on the third floor of Terminal B
MacDonald’s Restaurant: located on the first floor of Terminal B
KFC restaurant: located on the third floor of Terminal B
 
Luggage package
Location: Entrance of No.2 door in Departure Hall on the second floor of Terminal A and the entrance of No.6 door in the Departure Hall on the second floor of Terminal B.
10 Yuan per luggage.
 
Dressing rooms
Dressing rooms for the passengers are firstly established in the terminals by Shenzhen International Airport and situated in the Arrival Baggage Claim Area.
 
Special passage
Academicians of Chinese Academy of Sciences and Chinese Academy of Engineering, deputies of National and Provincial People’s Congress, members of the CPPCC, the disables, unaccompanied children, the elders of Sixty-five years old and above and etc. may enter the departure hall through such special passages.
Location: Beside the No.51 counter on duty on the second floor of Terminal A.
 
Overrun luggage counter
Located in No. 93 counter on duty of Terminal A and No.19 and No.20 counters on duty of Terminal B.
 
Free handcarts
Shenzhen Airport provides the passengers with sufficient handcarts free of charge.
Location: Central door of the Departure Hall on the second floor of Terminal A and Arrival Baggage Claim Area on the first floor of Terminal A and Terminal B.
 
Inquiry
Location: Central door of the Departure Hall on the second floor of Terminal A and Arrival Baggage Claim Area on the first floor of Terminal A and Terminal B.
 
Ticket
Located in the halls on the second floors of Terminal A and Terminal B to provide the passengers with the ticket service

 

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